Tirth Upadhyay

Results-driven and highly motivated Computer Engineering professional with a passion for developing complex projects with optimal efficiency and quality. I thrive in challenging, high-performance-oriented roles in the field of Computer Engineering/Science, utilizing my expertise to drive innovation and deliver outstanding results.

With a diverse background in cloud data center operations, asset management, QA analysis, and IT support, I have honed my skills in various areas of technology. I excel in supporting critical ITIL processes, providing oversight to maintain 24/7 data center operations, and coordinating work procedures with internal and external service providers.

In my current role as an Asset Management Specialist at IBM, I handle complex transactions, implement innovative process initiatives, and deploy cutting-edge solutions aligned with clients' strategic requirements. I am adept at managing project communication, scheduling, planning, execution, and closeout activities, ensuring seamless collaboration across teams.

Previously, as a Cloud Data Center Operation Specialist at SoftLayer (an IBM company), I contributed to system architecture and design, implemented virtual desktop infrastructure, and validated system flows throughout the product life cycle. I possess comprehensive knowledge of network topology, security architecture, and server infrastructure, enabling me to deliver high-level performance and support to IBM Cloud customers.

In addition, my experience as a QA Analyst at Soroc Technology and an IT Technician at Canada Computers and Electronics has equipped me with strong analytical and problem-solving skills. I am proficient in conducting testing activities, writing SQL statements, and scripting, ensuring high-quality deliverables.

Education-wise, I hold a Computer Systems Technology Bachelor from Seneca College, where I developed a solid foundation in computer systems analysis. I also completed a Computer Systems Analysis program at Sheridan College, enhancing my skills in hardware components, server operating systems, and domain architectures.

As a continuous learner, I have acquired several professional credentials, including A+ Certification, IBM Cloud Advocate v1, and VMware certified professional, These certifications reflect my dedication to staying up-to-date with the latest technologies and industry best practices.