TJ Waldorf

My business success can be largely attributed to understanding the need for lifelong learning, and always keeping a sense of humility in everything I do. I have a keen ability to keep my eye on the goal and align actions and project execution with that goal- Focusing my time, and my team's time, on high payoff, customer focused activities.

I build new and repeat business by intimately understanding the needs, pains, and desires of the customer, and being able to concisely explain my company's unique value- In terms of the customer. I have a strong ability to move from concepts and strategy, to quick, decisive and effective action.

I am a passionate believer that service and sales go hand-in-hand, and customer experience has become the king of competitive differentiators. Customers expect fast, reliable, and accurate service, with consistency, and I keep these at the core of everything I do.

I build successful teams by staying close to the fundamentals, and by understanding that it is my responsibility to ensure their success- Providing tools, resources, and coaching needed in a situational and personal manner.