Tommy Koo

As someone who's worked diligently in a family's business for a little over seven years, it comes with a few pieces of crucial knowledge that most people my age normally wouldn't acquire until much later.

These things apply to any corporation in the world, big or small.

• Make sure the customer knows you sincerely care about them.
• If you're going to do anything, do it right.
• "No" is never the answer.

And did I mention we're the top search result on Yelp for Computer Repair in Las Vegas? Even with 10+ filtered reviews!

In terms of skills, it's easier to show than tell. But my expertise is in figuring out problems and solving them quickly. Be it converting MS Money to Quicken for Mac or trying to recover files off of a messed up Windows installation on VMware, I'll try my best to solve the problem.

In-between slaving away at work and sleeping, I try not to forget the important things in life -- friends and family. Be it playing a few League games with the buddies or helping my mom out with the computer, there's always time for things outside of work.