Tom Terveer

Service Consultant / Lean ITSM Evangelist and Process-PRINCE2 of SIAM in Neuss, Deutschland

Tom Terveer

Service Consultant / Lean ITSM Evangelist and Process-PRINCE2 of SIAM in Neuss, Deutschland

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Tom is specialized in optimizing efficiency in Customer & IT Service Management. He reviews KPIs, SLAs and team structures to identify obstacles and tap to the full potential.

As a professed generalist he draws from experiences in IT and Customer Services, Process, Project and Transition Management as well as Consulting and Counselling in many different branches.

BTW, he´s running a SPCA while off-duty.

  • Work
    • Cologne
  • Education
    • Düsseldorf