Tony Edwards
Senior Manager in Bristol, United Kingdom
Tony has 30+ years of experience within the customer communications management (CCM) market covering both centralised production and distributed front & back office environments, encompassing senior management, business development, product marketing, and business transformation roles.
Tony has a real passion for helping organisations with business process driven digital transformation in the front office, incorporating either an incumbent or new customer communications management platform, generating process efficiency, enhanced customer experience (CX), and channel effectiveness within customer communication-centric business processes.