Ty Fondren

I am a motivated professional with an extensive background in the telecommunications and information technology industry. I have a background in developing and directing initiatives to effect milestone changes in legislative and public policy in the IT industry and leading interdisciplinary teams to drive customer satisfaction, service delivery, customer service, operations, and sales support. I am a driven and creative professional with the ability to manage multiple projects and priorities simultaneously to deliver innovative solutions in fast-paced and rapidly changing environments. I have experience in contract negotiations, IT procurement and provisioning, marketing and other core strategic communications disciplines.

• Proactive, results-oriented senior strategic communications professional with an extensive background in the telecommunications industry with functional experience in government relations, public affairs, business development, customer service support, external affairs, strategic messaging, media relations, corporate reputation and related disciplines.

• An experienced influencer with proven results in developing and implementing strategic messaging and relationship cultivation to achieve regulatory, legislative, and policy goals as well as promote strategic initiatives and citizenship and sustainability projects.

• Cross-functional leader and effective communicator. Easily communicate with key stakeholders including internal leadership of strategic resource units, business leaders, elected officials, community leaders and advocates, business executives, government agencies, news media, special interest groups, clients, and customers.

• Accomplished in leading cross-functional teams to achieve award-winning customer service, expediting service delivery, and escalating service issues to successful mitigation.

• Expertise in developing and executing regional communications plans for key corporate programs, product launches, and strategic initiatives.