Ufuk Ulus

More satisfied and loyal customers with 360° integrated sales🔄aftersales processes

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I started my career in a leader logistics company in 2004.After 2 years i was in the automotive world.

I managed the aftersales centers of 2 global brands over 10 years.

Then; a new opportunity appeared for my personal development on sales.In the region where i manage ; i had sustainable sales with a %95 percentage to new customers.

I experienced that customers are more satisfied and loyal if the sales and aftersales processes are 360° integrated.

I led CRM,business development and lean management projects.I ensured the sustainability of these changes with trainings.

I always mentored and motivated my teams.I tried to show new horizons for their career and personal development.

I never stop creating innovative projects,improving processes,personal development and thinking +1 for customer experience.