Over his 18 year career, Vipul has held various leadership roles ranging from startups to Fortune 100 companies. From the advent of the internet to the cloud, Vipul has worked at Brocade, Oracle, Sun Microsystems, Netscape and EDS. Currently he is a Strategic Advisor to Strikedeck, he provides expertise in a variety of functions, ranging from Customer Success and high touch programs, to traditional support centers around the globe. He can be found on LinkedIn at https://www.linkedin.com/in/vipulsamat.

As a versatile and dynamic leader best known for shaping and delivering the competitive cutting edge of Global Customer Success and Technical Support Service Organizations.

His drive and passion has resulted in transforming existing teams or building teams from scratch to retain, manage renewals and upsell throughout the lifecycle of a customer.