Veteran technology leader with a proven record of driving large-scale digital transformation, nearly two decades of experience in orchestrating enterprise-scale automation, IT modernization, and service delivery improvements across telecom and cloud ecosystems. Expert in aligning technology strategy with business goals through BSS/OSS integration, agile program delivery, and service excellence. Adept at leading cross-functional teams, modernizing IT infrastructure, and engineering automation solutions that accelerate innovation, reduce operational costs, and enhance customer experience. Known for architecting scalable, data-driven platforms and fostering high impact stakeholder engagement to deliver sustainable business value in complex, fast-paced environments. AI/ML for Telecom Automation & Predictive Analytics – Skilled in leveraging Artificial Intelligence and Machine Learning to implement predictive maintenance, fault detection, and network optimization. Experienced in integrating AI/ML models with BSS/OSS systems to improve operational efficiency and enhance customer experience.