My name is Vishal Patidar, and I enjoy improving customer service experience for businesses by Microsoft Dynamics 365 Customer Service, Omnichannel for Customers Service, Customer Service Workspace and CTI integration using channel integration framework to help them increase their profits and customer satisfaction also serving business with PowerApps on their need.

I am

Microsoft Certified Customer Service Functional Consultant.

Microsoft Certified: Power Platform Functional Consultant Associate.