Vitaly Davidenko

I am enthusiastic, reliable and hardworking individual who has over 3 years of experience giving professional, efficient and high quality service to a software company that provides a virtual private network for secure web browsing.

I am skilled in written communication with customers and in mentoring and guiding junior support specialists. I have experience in multiple Support channels including Ticketing system, Email, Live Chat, App Store, Google Play, Social Media and Helpdesk. I am eager to learn to use any new tools that get highest possible level of customer satisfaction.

I am well versed in English, Russian languages and a workhorse in terms of customer satisfaction, leadership and discipline. I also have extremely positive and entrepreneurial mindset, strong negotiation skills and problem solving thinking.

I am looking forward to work with you in providing excellent customer service and anything else you may need help with!

You can click the button above to visit my website. If you’d like to get in touch, feel free to say hello through any of the social links below.