I'm a freelance journalist and analyst specialising in aviation, airlines, safety, and the passenger experience: that's airlines, cabins, seating, interiors, airports, lounges, frequent flyer programs, airports — whatever affects the journey for you, the traveller.
With in-depth industry expertise, an analytic mind, excellent sources, and the ability to tell what we know, when we know it, I'm also one of the aviation industry's go-to people for fast-breaking news.
You're most likely to know me from:
Australian Aviation, where I'm the Cabin Pressure passenger experience columnist and a regular contributor…
…or elsewhere, including breaking the news of the ET702 hijacking on Twitter, or my live coverage of the QZ8501 and 4U9525 incidents.
You'll see me appearing, speaking or quoted on TV, radio, print and web publications — from the BBC to the Guardian, from Al Jazeera to TIME, from Deutsche Welle to Sky News to the Telegraph, from the Times of India to the Independent.
I've written for Australian Business Traveller (where I was deputy editor), Condé Nast's Jaunted, the Royal Aeronautical Society's magazine Aerospace, Aircraft Interiors International, Airways, TravelSkills and many other publications.