Wardah Harharah

Wardah Harharah is the Founder and CEO of The Human Experience Management Consultancy, a Dubai-based boutique consultancy specialising in organisational transformation, culture design, leadership development, and customer and employee experience strategy.

With more than 25 years of global leadership experience, Wardah has held senior executive roles with some of the world's most recognised brands, including Royal Jet, Etihad Airways, Airbnb, Louis Vuitton, and government entities across the Middle East. Today, she partners with organisations to help leaders and businesses navigate growth, transformation, and change.

Wardah's expertise lies in aligning business strategy, culture, leadership, customer experience, and employee experience to drive measurable business performance. Her approach combines organisational psychology, behavioural science, emotional intelligence, and practical executive leadership experience to create sustainable transformation and lasting results.

The consultancy's philosophy is grounded in a simple belief: exceptional business performance is achieved when people, purpose, and strategy are aligned. This belief inspired the name The Human Experience, recognising that customer and employee experiences are interconnected drivers of organisational success. By aligning culture, leadership, customer and employee experience into one integrated strategy, The Human Experience Management Consultancy helps organisations across the GCC and globally create stronger workplaces, more loyal customers, and sustainable business growth.

Wardah is recognised for her ability to bridge strategy and execution, helping organisations turn vision into action while building cultures where both people and businesses thrive. She is the author of And So We Lead: How Values, Beliefs and Purpose Shape Our Leadership.