Wazeem Akram
IT Support Manager in Sri Lanka
10+ years of hands-on experience delivering and managing Information Technology services across diverse industries including Corporate IT, International Sporting Events, and Business Operations. My expertise spans system administration, IT consulting, operations leadership, and business systems analysis—built through roles held in Qatar and Sri Lanka.
I’ve contributed to high-impact environments such as FIFA World Cup 2022 and held multi-disciplinary roles including IT Administrator, System Analyst, IT Consultant, and Operations Manager. This blend of technical and managerial experience allows me to drive both infrastructure reliability and process efficiency.
My core strengths in Information Technology and Operations include:
• Systems and network administration
• IT service management (ITSM)
• Business process improvement
• Infrastructure support and troubleshooting
• Vendor and stakeholder coordination
• Operational leadership and planning
I am known for being detail-oriented, solution-focused, a quick learner, and a collaborative team player. Currently seeking new opportunities where I can contribute to technology-led growth and organizational success.
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