Wendy Francone
Hospitality Manager, Project Manager, and Consultant in Los Angeles, California
I don't just manage operations; I own them. With over 20 years of experience across Amazon and Disney, I have learned that the most meaningful improvements happen where the work actually gets done. My career has been built on a simple philosophy: if a process is broken, we fix it—and if it’s working, we make it better.
I bridge the gap between strategy and execution. My expertise lies in turning complex operational bottlenecks into streamlined, efficient workflows. Whether I am optimizing supply chain logistics or revitalizing guest service standards, I focus on two things: mentoring high-performing teams and building sustainable processes that last.
Why partner with me?
Proven Track Record: I have a history of achieving significant efficiency gains—often in the 20–30% range—across diverse sectors including logistics, pharmaceutical, and hospitality.
Crisis-Tested: I am known for navigating high-pressure environments, a skill recognized by my receipt of the Amazon "Houdini Award" for creative problem-solving.
People-First Leadership: True efficiency comes from empowered people. I focus on developing talent through targeted training and coaching that drives retention and performance.
I am currently open to new partnerships. If your organization is facing a growth challenge, struggling with process efficiency, or needs an experienced partner to lead your next major initiative, let’s talk.