Yazan Inaim

Professional Summary

Strong business and operations manager with exceptional planning and implementation capabilities.

Highly-trained in various fields with an in-depth understanding of user’s requirements gathering, user behavior, user engagement, market trends, and Business Intelligence technologies.

Skills:

• A strong strategist who uses research of competitors, market conditions, customer needs, and organizational core competencies to claim company success.
• Skilled communicator and negotiator who understands persuasive delivery and can confidently present sales pitches to potential partners and reports to board members.
• A confident salesman who combines enthusiasm, product knowledge, and customer assessment to pitch products in a way that increases brand awareness and encourages product loyalty.
• Accomplished understanding of financing activities, including budgeting, investing, and cost-cutting through careful analysis.
• Strong organization and time management skills and careful attention to detail to guarantee that business ventures are successful and development is absolute.

Achievements:

• Achieved 20%+ MoM growth in sales revenue during the first 2 months of assignment
• Increased customer satisfaction by 30%+ and reduced overall disputes by 40% within 6 months.
• Built an on-boarding process to onboard Enterprise customers within 40 days, which increased customer buy-in and satisfaction.
• Rolled-out 5 enterprise customers in Europe from A-Z for 1 year.
• Model requested by Microsoft for study and consideration for future releases
• Built a Business intelligence Cube, adopted as the primary framework in AXSOS Palestine and Germany, used to generate highly critical reports to the German Transportation Union.
• Directly managing successful software solution roll-outs for our enterprise clients in 45+ countries worldwide.
• Directly managing the design and implementation of Health Business Intelligence solution for the Palestinian ministry of health that covers 13+ hospitals.