Zahid Hussain
System Support Engineer in Kuwait
Headline
About
Telecom infrastructure professional with 20 years of experience in Kuwait's telecom and IT sector, combining hands-on technical expertise in network security and DNS/DDI with project and team leadership on carrier-grade infrastructure.
Currently: Technical Support Team Lead at Masiya Group, leading a project and team delivering USSD implementation and SS7 network support for a leading telecom operator — coordinating technical delivery, vendor alignment, and team execution on live signaling infrastructure.
Core expertise:
- Project & Team Leadership — leading telecom infrastructure delivery and technical teams across signaling, network, and security initiatives
- Network Security — DDoS mitigation (Arbor SP-certified), firewall design and deployment (Fortigate, Pfsense, Watchguard), Fortinet NSE-certified, CDN and CGNAT implementation and traffic analysis
- DNS/DDI — Infoblox-certified (CIST v8.1); implemented and supported enterprise DDI solutions for one of Kuwait's largest telecom providers
- Infrastructure & Virtualization — VMware VSP-certified; corporate VM environment and IT infrastructure support; Linux/Unix system administration
- O-RAN — contributed to Kuwait's first O-RAN proof-of-concept
- Systems & Communications — mail server migrations (Office 365, Zimbra), SAN/NAS storage, call server and IVR platforms (Digium Switchvox Certified Engineer), Oracle/Sun server support
- Monitoring — Nagios, PRTG for network performance and uptime
I bring a combination that's valuable for growing telecom and infrastructure teams: technical fluency across network security, DDI, and systems administration, paired with the project ownership and people-management experience to lead delivery end-to-end. Open to relocating with my family for the right opportunity.