Zahid Hussain

System Support Engineer in Kuwait

I am a highly skilled and accomplished professional with a diverse background in telecommunications, network security, system administration, and technology implementation.

My career highlights include:

O-Ran Pioneer: I played a pivotal role in implementing Kuwait's first O-Ran project, demonstrating my dedication to cutting-edge telecommunications solutions.

Firewall Expertise: I have designed and implemented various firewalls, including Fortigate, Pfsense, and Watchguard, and deployed Fortinet for web filtering services for a major Kuwaiti telecom provider.

DNS and DDI Specialist: My strong knowledge of DNS architecture and implementation is certified by Infoblox as a DNS, DHCP, and IPAM Support Engineer. I've implemented DDI solutions for one of Kuwait's largest telecom providers.

Virtualization Proficiency: I possess strong skills in VM infrastructure, both in implementation and troubleshooting, with certification from VMware as a VSP (VMware Sales Professional).

Network and System Administration: With extensive experience in network and system administration, I have consistently maintained efficient and robust network environments.

Telecom and Call Center Solutions: My expertise extends to Call Managers, IVR systems, and Call Center Solutions, including Alcatel Oxo, Digium, Asterisk, Splicecom, and Vocalcom, with certification as a Digium Switchvox Engineer.

Server Hardware Support: I am well-versed in the implementation and hardware support of Oracle/Sun Servers and Storage, holding certification as an Oracle Helpdesk Support Engineer.

Mail Server Mastery: I have successfully managed mail server migrations and provided administration and support for Office365, Zimbra Collaboration, and @Mail.

Network Security and Monitoring: My skills include handling DDoS mitigation, CGNetting, and CDNs, with certification from Arbor SP Network Administration Course. I've implemented SMS and USSD solutions to enhance communication services.

System Monitoring Software: Proficient in implementing system monitoring software, such as Nagios and PRTG, to ensure optimal network performance.

Operating Systems: I am experienced in managing a wide range of operating systems, including Windows, Linux, Unix, and Mac products.

I am dedicated to staying at the forefront of technology and committed to delivering excellence in every project I undertake. My passion for innovation and extensive skill set make me a valuable asset in the technology and telecommunications industry.

  • Education
    • BCS (Computer Science)