Scott Arrieta
Phoenix, AZ
Scott Arrieta is a self-proclaimed customer experience design evangelist, committed to helping businesses visualize their processes from the lens of the end user, and to reap the benefits of doing so. He is the co-founder of Inspire Business Concepts, a digital marketing firm that is committed to helping small to medium-sized businesses distinguish themselves amongst a sea of competitors by harnessing the power of the internet to amplify their brand.
As a Client Experience Manager for a leading investment services firm, Scott led the design and implementation of the organization’s Service Recovery strategy. He has also held leadership positions in the firm’s Annuities and Insurance Services Division, Business Development Group and High Net Worth Client Services Group.
Scott has a Bachelor’s degree in Business Management and an MBA from Duke University’s Fuqua School of Business.